01 What data do we collect?
From the moment you register on bit 365 through every session, we collect only the information needed to deliver the best gaming experience and keep your account secure. Collecting unnecessary data goes against everything our Privacy Policy stands for.
We collect two main types of data — information you provide directly, and technical data collected automatically. The purpose behind collecting and using each type of data is explained in detail below.
Information Provided Directly:
- Full name, username & email address
- Mobile Number & Date of Birth
- A copy of your national ID card or passport is required for KYC verification.
- Payment method details (bKash, Nagad, Rocket number)
- Information provided during live chat and support interactions
Automatically Collected Information:
- IP address and device type
- Browser Information & Operating System
- Session duration and pages visited
- Gaming history and transaction logs
Important Note
Bit 365 never stores your full bank account number or card number. All payment processing is completed through fully encrypted, secure gateways.
02 How is your data used?
Under bit 365's Privacy Policy, any data collected is used solely for specified purposes. We do not sell your information to third parties, and it will not be used for advertising without your consent.
The information you provide is primarily used for account creation and management, transaction verification, KYC processing, customer support, and platform security. Your data may also be analyzed to further personalize your gaming experience.
- To enable account creation, login, and account management
- To process deposit and withdrawal transactions
- To prevent fraud and money laundering
- To send promotions and bonus offers (where consent has been given)
- To keep Responsible Gaming tools active
- To fulfill legal obligations
03 Cookie Policy
Bit 365 uses cookies on the platform to make your browsing experience smoother and more personalized. Cookies are small text files stored in your browser.
We use four main types of cookies. First, essential cookies required for login sessions and security. Second, functional cookies that remember your language preferences and settings. Third, analytics cookies that help us evaluate platform performance. Fourth, marketing cookies used to show you relevant offers.
Cookie Controls
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working correctly.
04 Data Protection Measures
The most critical part of bit 365's Privacy Policy is the protection of your data. We use internationally recognized cybersecurity technology to ensure no unauthorized party can ever access your information.
All data is transmitted via 256-bit SSL encryption. Our servers undergo regular security audits, and a 24/7 monitoring system is in place to detect suspicious activity. Two-factor authentication (2FA) is also available for added security.
- 256-bit SSL/TLS Encryption
- Regular Security Testing & Third-Party Audits
- 24/7 Real-Time Monitoring System
- Two-Factor Authentication (2FA) Support
- Data backup and disaster recovery plan
- Strict data access controls for staff
05 Sharing Information with Third Parties
Bit 365 never sells your personal information to any third party. However, in limited circumstances, certain data may be shared with specific service providers.
These service providers receive only the data necessary for their specific function and are contractually bound to comply with our Privacy Policy. They include payment processors, identity verification services, and cloud hosting providers.
Legal Obligations
Bit 365 is legally required to provide limited information when directed by a court order or regulatory authority. In such cases, we will notify you in advance wherever possible.
06 Your Data Rights
Under bit 365's Privacy Policy, you have full control over your own data. You can contact our support team at any time to exercise any of the rights listed below.
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to Portability: You may request your data in a structured, portable format.
- Right to Object: You may request to opt out of marketing communications.
To exercise any of these rights, email [email protected] or contact us via live chat support. Your request will typically be processed within 7 business days.
07 Protection of Minors
Bit 365 is a gaming platform strictly intended for adults (18+). Under our Privacy Policy, we do not knowingly collect any information from users under the age of 18.
Age is verified at registration, and identity documents are checked during the KYC process to prevent access by minors. If an underage account is identified, it is immediately closed and any collected data is securely deleted.
08 Changes to the Privacy Policy
Bit 365 reserves the right to update this Privacy Policy as needed. For any significant changes, a notice will be posted on the platform and the date of the latest update will be shown at the top of the page.
Continued use of the platform after any changes will be considered acceptance of the updated privacy policy. Contact our support team if you have any questions.
Contact Us
For any questions regarding our Privacy Policy, email [email protected] or reach us via 24/7 live chat support.